Is this Shangri-La The Marina, Cairns pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Shangri-La The Marina, Cairns have a swimming pool?

Yes, this Shangri-La The Marina, Cairns has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shangri-La The Marina, Cairns?

Best-rates for the Shangri-La The Marina, Cairns starts from $151 per night with includes Balcony/Terrace, Guest Services, Air Conditioner, Accessibility, Wellness Facilities, Restaurant, Toiletries, Child Friendly, Internet, Kitchen, Pool, Laundry, Designated Smoking Area, TV, Wheelchair Accessible, Business Services, Sports/Activities, Bedding/Linens, Bar, Parking, Breakfast, Entertainment with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Shangri-La The Marina, Cairns a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shangri-La The Marina, Cairns wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shangri-La The Marina, Cairns is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shangri-La The Marina, Cairns?

Based on the information reported by the owner or manager, the Shangri-La The Marina, Cairns indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shangri-La The Marina, Cairns?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Shangri-La The Marina, Cairns | Hotel in Cairns

| 8.8 (1004 Reviews) | 1 Bathroom

Cairns Central Business District Hotel | Shangri-La The Marina, Cairns

Hotel in Cairns Central Business District, Cairns

Family-friendly Cairns hotel connected to a shopping center, steps from Reef Fleet Terminal
This hotel features an outdoor pool, a restaurant, and 2 bars/lounges. WiFi in public areas is free. Additionally, a fitness center, a poolside bar, and a snack bar/deli are onsite.
Shangri-La The Marina, Cairns offers 255 accommodations with laptop-compatible safes and bathrobes. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: midnight contactless check-in available express check-in available

Check-out

A late check-out fee will be charged check-out before 11 am contactless check-out available express check-out available late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are available for aud 100.0 per night. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately aud 38 for adults and aud 19.00 for children covered self parking fee: aud 30.00 per day (in/out privileges) covered valet parking fee: aud 35.00 per day (in/out privileges) late check-out is available for a fee (subject to availability) rollaway bed fee: aud 100.0 per night credit card charges are subject to a surcharge of 1.5 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the listed child breakfast fee applies to guests age 11 and younger. the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of shangri-la cares (shangri-la) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Helen

Dec 24, 2025 04:10:28 AM

Review Score: 10

Summary: Reception staff amazing at check in and out, nothing was too much trouble. House keeping excellent, room cleaned each day with nice notes left from the house clerking staff. Breakfast staff very happy and cheerful good variety. Horizon club was also fab

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