Is this Crystalbrook Riley pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Crystalbrook Riley have a swimming pool?

Yes, this Crystalbrook Riley has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Crystalbrook Riley?

Best-rates for the Crystalbrook Riley starts from $172 per night with includes Accessibility, Security/Safety, Internet, Breakfast, Air Conditioner, Pool, Wheelchair Accessible, Balcony/Terrace, Bedding/Linens, Spa, Kitchen, Laundry, Parking, TV, Bar, Guest Services, Entertainment, Child Friendly, Business Services, Wellness Facilities, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Crystalbrook Riley a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Crystalbrook Riley wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Crystalbrook Riley is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Crystalbrook Riley?

Based on the information reported by the owner or manager, the Crystalbrook Riley indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Crystalbrook Riley?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Crystalbrook Riley | Hotel in Cairns

| 9.2 (1002 Reviews) | 1 Bathroom

Cairns Central Business District Hotel | Crystalbrook Riley

Hotel in Cairns Central Business District, Cairns

Luxury hotel with a full-service spa, steps from Cairns Esplanade
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
Housekeeping is available once per stay.
Crystalbrook Riley offers 311 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with digital channels, first-run movies, and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: midnight contactless check-in available early check-in is available for a fee early check-in subject to availability late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 11 am contactless check-out available express check-out available

Child Policy

Children are welcome. kids stay free! one child 12 years old or younger stays free when using existing bedding. rollaway/extra beds are available for aud 60.0 per day.

Payment Policy

Fee for full breakfast: approximately aud 42 for adults and aud 21 for children self parking fee: aud 20.00 per day early check-in is available for a fee (subject to availability) rollaway bed fee: aud 60.0 per day credit card charges are subject to a surcharge of 1 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products

Reviews

Wade

Jan 11, 2026 02:54:37 AM

Review Score: 8

Summary: Overall, enjoyable, but a bit too expensive. Particularly good breakfast buffet - but rather expensive. The breakfast buffet is quite similar but actually slightly better at Crystalbrook Bailey, where it's also significantly cheaper. Room had an okay view but was only a few floors up, so it was more of trees than of the ocean. No road noise at all, surprisingly - good sound insulation. Never heard anything from surrounding rooms either. The bathroom tended to flood when the shower was used - looks like the floor simply doesn't slope towards the drain, so water easily creeps out of the shower and all over the bathroom floor. Ventilation was also poor so condensation formed on the air-conditioned walls and countertop, making everything damp. Kinda gross. The floor to ceiling windows were nice, but the odd shape of the room made its layout awkward and meant there wasn't a lot of counter space nor seating. The bathroom had almost no counter space.

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Crystalbrook Riley | Hotel in Cairns

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