Is this Mercure Newcastle pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Mercure Newcastle have a swimming pool?

Yes, this Mercure Newcastle has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Newcastle?

Best-rates for the Mercure Newcastle starts from $95 per night with includes Air Conditioner, Security/Safety, Business Services, Restaurant, Breakfast, Accessibility, Wellness Facilities, Kitchen, Parking, Pool, Wheelchair Accessible, Internet, Laundry, Bedding/Linens, Bar, Guest Services, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mercure Newcastle a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Newcastle wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Newcastle is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Newcastle?

Based on the information reported by the owner or manager, the Mercure Newcastle indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Newcastle?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mercure Newcastle | Hotel in Newcastle West

| 7.4 (1017 Reviews) | 1 Bathroom

Newcastle West Hotel | Mercure Newcastle

Hotel in Newcastle West

Hotel with an outdoor pool, near Newcastle Civic Theater
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service, and conference space.
Housekeeping is available on request.
Mercure Newcastle offers 131 accommodations with safes and complimentary newspapers. 40-inch Smart televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Newcastle hotel provides complimentary wired Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Private bathroom

Hair dryer

Eco-friendly toiletries

Shower/tub combination

Towels

Bedroom

Free cribs/infant beds

Blackout drapes/curtains

Bed sheets

Air conditioning (climate-controlled)

Rollaway/extra beds (surcharge)

Connecting rooms available

LED light bulbs

Bulk dispenser for toiletries

Energy-saving switches

Laptop-friendly workspace

Water-efficient toilets only

Free newspapers

Iron/ironing board

Water-efficient showers only

Eco-friendly cleaning products provided

Safe

Phone

Breakfast

24-hour room service

Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: AUD 28 per person

1 bar

1 restaurant

Mini-fridge

Coffee/tea maker

Dining table

Parking

Limited onsite parking

Self parking on site (AUD 16 per night; includes in/out privileges)

Accessibility

Elevator

Wheelchair-accessible registration desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Thin carpet in room

Wheelchair accessible (may have limitations)

Thin carpet in public areas

Activities

Golfing

Outdoor pool

Entertainment

Satellite channels

40-inch Smart TV

General

Conference space (1356 square feet)

Meeting rooms - 5

Elevator

Water dispenser

Banquet hall

English

No plastic coffee stirrers

Biodegradable coffee stirrers

No plastic soda bottles

Vegan dining options

Vegetarian dining options

Comprehensive recycling policy

Local culture & ecosystem education

Renovated entire property - November 2023

Reusable tableware only

At least 80% lighting from LEDs

At least 80% organic food

Reusable cups only

Water dispenser

No plastic water bottles

At least 80% of food locally-sourced

No plastic drinking straws

Smoke-free property

Biodegradable drinking straws

Guest Services

Free cribs/infant beds

Fence around the pool

Mini-fridge

Snack bar/deli

Dining table

Outdoor pool

Rollaway/extra beds (surcharge)

Pool gate

Change of bedsheets (on request)

Concierge services

Daily housekeeping

Change of towels (on request)

Luggage storage

24-hour front desk

Internet

Available in all rooms: Free wired internet

WiFi in public areas is free with a 4-device limit

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before 11 am contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for aud 50.0 per stay. free cribs (infant beds)!

Payment Policy

Fee for full breakfast: approximately aud 28 per person self parking fee: aud 16 per night (in/out privileges) rollaway bed fee: aud 50.0 per stay credit card charges are subject to a surcharge of 1.4 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and debit cards; cash is not accepted this property reserves the right to pre-authorize the guest's credit card prior to arrival. this property uses eco-friendly cleaning products

Reviews

Marjorie

Dec 29, 2025 09:00:44 AM

Review Score: 8

Summary: Great location as it is shops around and accessible public transport. Also okay with the self check-in & check-out process. Only downside was the room was not properly clened/inspected as we found rubbish in the room's bin from previous occupants. Noise from rooms above and accross can also be heard, though not much of a concern for us but might be with other guests

See All Reviews

Room Arrangement

Room Info	Facilities
Standard King Room Room Size: 269 square feet m² 1 King Bed	General Ping - 8, Number of living rooms 0, Square feet - 269, Number of bedrooms - 0, Square meters - 25, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Standard Room, 2 Twin Beds Room Size: 269 square feet m² 2 Twin Beds	General Ping - 8, Number of living rooms 0, Square feet - 269, Number of bedrooms - 0, Square meters - 25, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Deluxe Suite, 2 Bedrooms (King) Room Size: 538 square feet m² 2 King Beds	General Square meters - 50, Ping - 15, Square feet - 538, Number of bedrooms - 1, Extra bed count 1, Number of living rooms 1, Bed count minimum 2, Bed count maximum 2
Superior Twin Room, 2 Double Beds Room Size: 269 square feet m² 2 Double Beds	General Ping - 8, Number of living rooms 0, Square feet - 269, Number of bedrooms - 0, Square meters - 25, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Standard Accessible King Room Room Size: 269 square feet m² 1 King Bed	General Ping - 8, Number of living rooms 0, Square feet - 269, Number of bedrooms - 0, Square meters - 25, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Room, 1 King Bed Room Size: 269 square feet m² 1 King Bed	General Ping - 8, Number of living rooms 0, Square feet - 269, Number of bedrooms - 0, Square meters - 25, Bed count minimum 1, Extra bed count 1, Bed count maximum 1