Is this Mercure Melbourne Southbank pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Mercure Melbourne Southbank have a swimming pool?

No, this Mercure Melbourne Southbank does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Melbourne Southbank?

Best-rates for the Mercure Melbourne Southbank starts from $94 per night with includes Wheelchair Accessible, Accessibility, Security/Safety, Kitchen, Air Conditioner, Wellness Facilities, Child Friendly, Laundry, Parking, Business Services, Bedding/Linens, Guest Services, Breakfast, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mercure Melbourne Southbank a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Melbourne Southbank wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Melbourne Southbank is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Melbourne Southbank?

Based on the information reported by the owner or manager, the Mercure Melbourne Southbank indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Melbourne Southbank?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mercure Melbourne Southbank | Hotel in Southbank

| 8.4 (1003 Reviews) | 1 Bathroom

Southbank Hotel | Mercure Melbourne Southbank

Hotel in Southbank

Hotel with a 24-hour front desk, near Crown Casino
This smoke-free hotel features conference space, concierge services, and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk and a banquet hall are onsite.
Housekeeping is available once per stay.
Mercure Melbourne Southbank offers 275 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. 40-inch Smart televisions come with satellite channels. Accommodations at this 4-star hotel have kitchenettes with microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before 11 am contactless check-out available

Child Policy

Children are welcome. kids stay free! children 11 years old and younger stay free when using existing bedding. rollaway/extra beds are available for aud 50 per stay.

Payment Policy

Fee for buffet breakfast: approximately aud 32 for adults and aud 11 for children nearby parking fee: aud 30 per night (262 ft away) rollaway bed fee: aud 50 per stay credit card charges are subject to a surcharge of 1.4 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property provides limited wifi access up to 1 mbps for up to 4 devices per room. additional access is available for a fee. this property reserves the right to pre-authorize the guest's credit card prior to arrival. this property uses eco-friendly cleaning products

Reviews

Erica

Dec 31, 2025 02:21:47 PM

Review Score: 6

Summary: Room was fine, standard. Breakfast standard. Good location. Multiple time found an empty reception. The staff often acted like you were an inconvenience for waiting for staff. I took my luggage tag to reception and asked for my luggage and the guy said where is it and then huffed and puffed when I didn’t know. My husband took the luggage in so I wasn’t there - surely it’s their job to know which room it’s locked in? Our washing line was broken, we asked for it to be fixed on day 1 as we had wet beach things - day 6 check out and it wasn’t fixed. Wouldn’t stay again.

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