MainStay Suites Mackay | Hotel in Mackay

| 8.8 (93 Reviews) |   Pet Friendly  3 Bathrooms  14 Guests
Mackay Hotel | MainStay Suites Mackay

Hotel in Mackay

Located in Mackay and with Mackay Entertainment & Convention Centre reachable within a 7-minute walk, MainStay Suites Mackay provides express check-in and check-out, non-smoking rooms, an outdoor swimming pool, free WiFi throughout the property and a restaurant. Built in 2009, this 4-star hotel is within 1.9 miles of BB Print Stadium Mackay and 4.4 miles of Mackay Marina. Private parking is available on site. The hotel has a sun terrace. Mackay Marina is 4.5 miles from MainStay Suites Mackay, while Mackay Harbour is 4.5 miles away. Mackay Airport is 1.9 miles from the property.

MainStay Suites Mackay is located in Mackay.

This 97 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Oceanfront, Balcony/Terrace, Breakfast, and several others. This is a 5 star rated property and has over 93 reviews with the average score of 8.8 . Coming to Mackay and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 97 Bedrooms Hotel if you want to learn more about this place in Mackay. These details are authentic, as they are provided by our partner, booking.com.

This MainStay Suites Mackay in Mackay is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “MainStay Suites Mackay”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Security/Safety
Business Services
Fireplace/Heating
Restaurant
Guest Services
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Restaurant
Parking
  • Private Parking
  • Accessible parking
  • Parking
  • Parking on site
  • Parking garage
Accessibility
  • Raised toilet
  • Wheelchair accessible
  • Lowered sink
  • Toilet with grab rails
General
  • Non-smoking rooms
  • Safe
  • Soundproof rooms
  • Pet friendly
  • Family rooms
  • Designated smoking area
  • Wifi in all areas
  • Smoke-free property
  • Facilities for disabled guests
  • Elevator
  • Air conditioning
  • Heating
Guest Services
  • Baggage storage
  • Daily housekeeping
  • Dry cleaning
  • Laundry
  • Express check-in/out
  • Ironing service
  • Meeting/Banquet facilities
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Grocery deliveries
  • Fax/Photocopying
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Outdoor furniture
  • Outdoor pool (year-round)
  • BBQ facilities
  • Sun deck
  • Outdoor pool
Security/Safety
  • Fire extinguishers
  • Security alarm
  • Smoke alarms
  • Key access
  • Key card access
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Face masks for guests available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionals
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Physical distancing rules followed
  • Cashless payment available
  • Contactless check-in/out
Spa
  • Saltwater pool
  • Shallow end
  • Fenced pool
  • Swimming pool
  • Beach chairs/Loungers

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are allowed and charges may apply.

Please note that there is a 1.5% charge when you pay with an american express or diners club credit card, please note housekeeping service is not included on sundays or public holidays.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, this property does not accommodate bachelor(ette) or similar parties.

Reviews

Value for money:
7.86
Location:
9.26
Staff:
8.96
Facilities:
8.64
Comfort:
8.65
Cleanliness:
8.85
Pauline
Jan 17, 2026 08:00:00 AM
Review Score:   9
Australia
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Friendly staff. Great pool.
Negative: Nothing comes to mind.
See All Reviews

Room Arrangement

Room Info Facilities
Two Bedroom Interconnecting Accessible Residence
Room Type: Quad
2 King bed(s) Bed
Two Bedroom Interconnecting Accessible Residence
One Bedroom Residence
Room Type: Apartment
1 King bed(s) Bed
Two Bedroom Residence
Room Type: Suite
2 King bed(s) Bed
Studio Residence
Room Type: Double
1 King bed(s) Bed
One Bedroom Accessible Residence
Room Type: Apartment
1 King bed(s) Bed
One Bedroom Accessible Residence

FAQ's

Is this MainStay Suites Mackay pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at MainStay Suites Mackay?

Check-in time for MainStay Suites Mackay starts counting from 2:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the MainStay Suites Mackay have a swimming pool?

Yes, this MainStay Suites Mackay has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in MainStay Suites Mackay?

Best-rates for the MainStay Suites Mackay starts from $190 per night with includes Security/Safety, Business Services, Parking, Pet Friendly, Pool, View, Wheelchair Accessible, Ocean View, Child Friendly, Kitchen, Balcony/Terrace, Oceanfront, Fireplace/Heating, Breakfast, Barbecue/Outdoor Cooking, Laundry, Air Conditioner, Designated Smoking Area, Accessibility, Restaurant, Guest Services, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is MainStay Suites Mackay a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the MainStay Suites Mackay wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the MainStay Suites Mackay is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the MainStay Suites Mackay?

Based on the information reported by the owner or manager, the MainStay Suites Mackay indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for MainStay Suites Mackay?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD190
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