Is this Commercial Hay Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Commercial Hay Hotel have a swimming pool?

No, this Commercial Hay Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Commercial Hay Hotel?

Best-rates for the Commercial Hay Hotel starts from $70 per night with includes Designated Smoking Area, Bedding/Linens, Kitchen, Parking, TV, Balcony/Terrace, Wellness Facilities, Toiletries, Breakfast, Internet, Laundry, Air Conditioner, Guest Services, Entertainment, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Commercial Hay Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Commercial Hay Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Commercial Hay Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Commercial Hay Hotel?

Based on the information reported by the owner or manager, the Commercial Hay Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Commercial Hay Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Commercial Hay Hotel | Hotel in Hay

| 7.4 (306 Reviews) | 1 Bathroom

Hotel in Hay

Hotel in Hay with free breakfast
Along with a microwave in a common area, this hotel has a refrigerator in a common area and laundry facilities. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include express check-in, express check-out, and tour/ticket assistance.
Housekeeping is available once per stay.
Commercial Hay Hotel offers 31 air-conditioned accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided once per stay.

Amenities

Air Conditioner

Parking

Designated Smoking Area

Balcony/Terrace

Bedding/Linens

Wellness Facilities

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Rainfall showerhead

Hair dryer

Toilet paper

Private bathroom

Free toiletries

Soap

Towels

Shampoo

Shower

Bedroom

Hypo-allergenic bedding

Bed sheets

Air conditioning

Soundproofing

Individually furnished

Individually decorated

Breakfast

Free continental breakfast available daily 8:00 AM–10:00 AM

Electric kettle

Microwave

Parking

Free uncovered self parking on site

Onsite parking includes off-street options

Accessibility

Upper floors accessible by stairs only

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

This property does not have elevators

Entertainment

General

English

Chinese (Mandarin)

Hindi

Shared refrigerator

Designated smoking areas (fines apply)

Shared microwave

Guest Services

Soundproofed rooms

Laundry facilities

Microwave

Tour/ticket assistance

Laundry facilities

Front desk (limited hours)

Daily housekeeping

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Picnic area

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: 7:00 pm contactless check-in available express check-in available minimum check-in age: 18

Check-out

Check-out before 10:00 am contactless check-out available express check-out available late check-out fee: aud 20

Child Policy

Children are welcome.

Payment Policy

Late check-out fee: aud 20 the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Adrian

Nov 7, 2025 06:09:42 AM

Review Score: 10

Summary: The room was basic but functional. For the price we paid it was perfectly acceptable. We were told at check in that we might have to let the hot water run for a while before it came out hot but we didn't experience any problems at all. The AC unit was exceptionally efficient and quiet. Wifi was a bit flaky in our room but fine everywhere else. It was great eating our evening meal out on the historic balcony at the front of the hotel. Breakfast was really just a bonus at this price point. It was a very basic continental style breakfast with bread and spreads and a few cereals with a geyser for hot water (t-bags and instant coffee). I really don't understand some of the negative reviews we saw online. It's a historic building so things will be different to a modern motel. If I was staying in Hay again I wouldn't hesitate to book this place. We had a great night's sleep and were fully refreshed for a long drive the next day.

See All Reviews

Room Arrangement

Room Info	Facilities
Budget Double Room Room Size: m² 1 Double Bed	General Number of living rooms 0, Outdoor spaces not available, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Deluxe Family Room Room Size: m² 3 Double Bed and Twin Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Bed count maximum 3, Bed count minimum 3
Deluxe King Balcony Room Size: m² 1 King Bed	General Number of living rooms 0, Balcony or patio, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Balcony, Courtyard view, Bed count minimum 1, Bed count maximum 1
Two Bedroom Family Room Size: m² 3 King Bed and Twin Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Bed count maximum 3, Bed count minimum 3
Budget Twin Room Room Size: m² 2 Twin Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Budget Triple Room Room Size: m² 2 Double Bed and Twin Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Bed count minimum 2, Bed count maximum 2
Deluxe King Room Room Size: m² 1 King Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1
Deluxe Triple Balcony Room Size: m² 2 Double Bed and Twin Bed	General Number of living rooms 0, Balcony or patio, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Balcony, Courtyard view, Bed count minimum 2, Bed count maximum 2