Is this Box Hill hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Box Hill hotel?

Check-in time for Box Hill hotel starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Box Hill hotel have a swimming pool?

Yes, this Box Hill hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Box Hill hotel?

Best-rates for the Box Hill hotel starts from $83 per night with includes Parking, TV, Guest Services, Child Friendly, Internet, Laundry, Oceanfront, Accessibility, Security/Safety, Wellness Facilities, Pool, Transportation/Shuttle, Restaurant, Entertainment, Air Conditioner, View, Wheelchair Accessible, Ocean View, Balcony/Terrace, Fireplace/Heating with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Box Hill hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Box Hill hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Box Hill hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Box Hill hotel?

Based on the information reported by the owner or manager, the Box Hill hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Box Hill hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Art Series - The Chen | Hotel in Box Hill

| 8.2 (1003 Reviews) | 6 Bathrooms 18 Guests

Hotel in Box Hill

Featuring spectacular views of Melbourne CBD (Central Business District) and surrounding suburbs from the impressive rooftop pool and entertainment deck , Art Series - The Chen offers accommodations in Box Hill. The suites feature vibrant works of Chinese born, Australian Artist, Zhong Chen. Each has a TV and is fitted with a private bathroom equipped with a shower. Guests have access to free WiFi in all rooms as well as in some public spaces. You will find a 24-hour front desk at the property. Tram stops are located in front of the property. Secure parking is available for guests. Melbourne is 18 mi from The Chen, while Olinda is 24 mi away. The nearest airport is Melbourne Airport, 18 mi from The Chen. Experience unique and creative accommodations in Box Hill at The Art Series – The Chen. Decked out in premium artwork from contemporary Australian Artist, Zhong Chen, we encourage you to relax and indulge in our luxury accommodations. Our stylish rooms include walk-in showers, workstations, tea and coffee facilities, plush Art Series Bedding, and unique art designs by Zhong Chen himself. The Chen offers spectacular views across glittering Melbourne’s CBD from the impressive rooftop pool and entertainment deck – positioning ourselves as an artist’s haven. With many onsite restaurants (not Accor affiliated) you will be spoiled for choice between BBQ-K, Golden Lily Chinese, Katori Japanese or Zero Mode Café. You’ll also find a gym on the lower ground floor if you are looking to stay on top of your workout routines. With something to offer every traveler, we cannot wait to inspire you the next time you visit The Chen.

Art Series - The Chen is located in Box Hill.

This 105 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Balcony/Terrace, Fireplace/Heating, Air Conditioner, and several others. This is a 5 star rated property and has over 1003 reviews with the average score of 8.2 . Coming to Box Hill and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 105 Bedrooms Hotel if you want to learn more about this place in Box Hill. These details are authentic, as they are provided by our partner, booking.com.

This Art Series - The Chen in Box Hill is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Art Series - The Chen”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Wellness Facilities

Fireplace/Heating

Restaurant

Guest Services

Entertainment

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Snack bar

Coffee house on site

Restaurant

Parking

Parking garage

Parking on site

Parking

Accessibility

Wheelchair accessible

Activities

Fitness

General

Soundproof rooms

Facilities for disabled guests

Smoke-free property

Elevator

Safe

Non-smoking rooms

Family rooms

Heating

Wifi in all areas

Air conditioning

Guest Services

Shared lounge/TV area

Express check-in/out

24-hour front desk

Dry cleaning

Fax/Photocopying

Tour desk

Ironing service

Laundry

Car rental

Concierge

Baggage storage

Invoice provided

Internet

Wifi

Free Wifi

Internet

Outdoors

Outdoor pool (year-round)

Outdoor pool

Outdoor furniture

Security/Safety

24-hour security

CCTV in common areas

CCTV outside property

Fire extinguishers

Smoke alarms

Key card access

Security alarm

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation disinfected between stays

Guest accommodation sealed after cleaning

Use of cleaning chemicals that are effective against coronavirus

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Food can be delivered to guest accommodation

First aid kits available

Face masks for guests available

Hand sanitizer in guest accommodation and common areas

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Access to healthcare professionals

Staff follow all safety protocols as directed by local authorities

Screens or physical barriers between staff and guests in appropriate areas

Contactless check-in/out

Cashless payment available

Physical distancing rules followed

Spa

Pool with view

Rooftop pool

Swimming pool

Shallow end

Beach chairs/Loungers

Heated pool

Fenced pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Payment Policy

Credit card required

Pet Policy

Pets are not allowed

Please note, there is a 1.4% credit card surcharge when using a credit card, please note that self parking is charged at $20 per day, limited onsite parking is available at a rate of $24 per vehicle per night, with access via fairbank lane from nelson road. please enter through the first boom gate on the right-hand side of fairbank lane and use the intercom to contact the guest experience team, who will direct you to the 5-minute drop-off bay, if the onsite car park is at capacity, an offsite parking facility is available approximately a two-minute walk from the hotel, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

8.18

Location:

8.78

Staff:

8.81

Facilities:

8.29

Comfort:

8.37

Cleanliness:

8.29

Richard

Jan 22, 2026 08:00:00 AM

Review Score: 10

Australia

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Summary: Fabulous staff at reception

See All Reviews

Room Arrangement

Room Info	Facilities
King Room with Balcony Room Type: Studio Room Size: 34 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Free toiletries, Shower, Toilet paper, Private bathroom General Ironing facilities, Iron, Heating, Carpeted, Key card access, Air conditioning Media & Technology Flat-screen TV
Queen Room Room Type: Suite Room Size: 27 m² 1 Queen bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Free toiletries, Shower, Toilet paper, Private bathroom General Ironing facilities, Iron, Heating, Carpeted, Key card access, Air conditioning Media & Technology Flat-screen TV
Deluxe King Room Room Type: Suite Room Size: 34 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Free toiletries, Shower, Toilet paper, Private bathroom General Ironing facilities, Iron, Heating, Carpeted, Key card access, Air conditioning Media & Technology Flat-screen TV
Deluxe King Room with Balcony Room Type: Suite Room Size: 34 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Free toiletries, Shower, Toilet paper, Private bathroom General Ironing facilities, Iron, Heating, Carpeted, Key card access, Air conditioning Media & Technology Flat-screen TV
Twin Room with Two Queen Beds Room Type: Suite Room Size: 27 m² 2 Queen bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Free toiletries, Shower, Toilet paper, Private bathroom General Ironing facilities, Iron, Heating, Carpeted, Key card access, Air conditioning Media & Technology Flat-screen TV
Two-Bedroom Interconnecting Deluxe Room Room Type: Suite Room Size: 58 m²	Food & Drink Minibar, Tea/Coffee maker Bathroom Free toiletries, Shower, Toilet paper, Private bathroom General Ironing facilities, Iron, Heating, Carpeted, Key card access, Air conditioning Media & Technology Flat-screen TV