Is this El Cielo Resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the El Cielo Resort have a swimming pool?

Yes, this El Cielo Resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in El Cielo Resort?

Best-rates for the El Cielo Resort starts from $276 per night with includes Designated Smoking Area, Accessibility, Entertainment, Child Friendly, Kitchen, Laundry, Parking, TV, Balcony/Terrace, Restaurant, Breakfast, Toiletries, Air Conditioner, Pool, Wellness Facilities, Fireplace/Heating, Bar, Business Services, Sports/Activities, Bedding/Linens, Guest Services, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is El Cielo Resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the El Cielo Resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the El Cielo Resort has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the El Cielo Resort?

Based on the information reported by the owner or manager, the El Cielo Resort indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for El Cielo Resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

El Cielo Resort | Hotel in Valle de Guadalupe

| 9.2 (1003 Reviews) | 1 Bathroom

Valle de Guadalupe Hotel | El Cielo Resort

Hotel in Valle de Guadalupe

Lakefront hotel with 2 restaurants and a winery
Along with 2 restaurants, this hotel has an attached winery and an outdoor pool. Self parking is free. Additionally, a fitness center, 24-hour room service, and a seasonal outdoor pool are onsite.
El Cielo Resort offers 95 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room full-sized refrigerators/freezers and espresso makers. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and hair dryers.

This Valle de Guadalupe hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Balcony/Terrace

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shower

Hair dryer

Designer toiletries

Bathrobes

Towels

Rainfall showerhead

Bedroom

Air conditioning

Blackout drapes/curtains

Pillow menu

Ceiling fan

Bed sheets

Egyptian cotton sheets

Premium bedding

Heating

Iron/ironing board

Laptop-compatible safe

Desk

In-room massage

Soundproofing

Phone

Breakfast

Cooked-to-order breakfast available for a fee daily 8:00 AM–11:00 AM: USD 20-40 for adults and USD 10-20 for children

2 restaurants

24-hour room service

Electric kettle

Coffee/tea maker

Espresso maker

Champagne service

Minibar

Refrigerator

Parking

Roundtrip airport shuttle (surcharge)

Free offsite parking within 328 ft

Electric car charging station on site

Free self parking on site

Accessibility

This property does not have elevators

Activities

Hiking/biking trails

Winery tours

Private winery tours

Fitness center

Wine tasting room

Private picnics

Public winery tours

Bicycle rentals

Outdoor pool

Winery attached

Entertainment

50-inch flat-screen TV

General

Conference space (1722 square feet)

Meeting rooms - 2

Reception hall

Front-desk safe

English

French

Spanish

Designated smoking areas

Couples dining

Romance packages available

Guest Services

Soundproofed rooms

Full-sized refrigerator

Outdoor pool

Laundry facilities

Separate living room

Tour/ticket assistance

Front desk (limited hours)

Daily housekeeping

Luggage storage

Laundry facilities

Wedding services

Concierge services

Multilingual staff

Internet

Available in all rooms: Free wired internet

Outdoors

Garden

Terrace

Vineyard

Picnic area

Yard

Balcony or patio

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available express check-in available minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon contactless check-out available express check-out available

Child Policy

Children are welcome. kids stay free! up to 2 children 11 years old and younger stay free when using existing bedding. cribs (infant beds) are not available.

Payment Policy

Fee for cooked-to-order breakfast: approximately usd 20 to 40 for adults, and usd 10 to 20 for children pet fee: usd 75 per pet, per day service animals are exempt from fees a late check-out fee will be charged the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total (up to 18 lbs per pet) food and water bowls are available pets allowed for an extra charge of usd 75 per pet, per day pets cannot be left unattended service animals are welcome, and are exempt from fees welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Ricardo

Nov 3, 2025 07:01:33 AM

Review Score: 4

Summary: We visited this resort to celebrate our 1 year anniversary. We were very happy to hear our room had been upgraded to a better room. The evening we decided to fill up the hot tub and have a romantic evening. Well that turned bad quickly. We tried to drain some of the water and realized the drain was clogged and black sand and dirty sewer water came out the shower drain. We didn’t realize it until the smell came from the shower. We quickly called room service and a lot of people came to the room to contain the flooded bathroom. The quickly dried and unclog the drains and clean up the dirty sand. After they left the smell was still present but led the door closed hoping the smell would have gone away only to see that in the morning some of that smell was still present. I mentioned it to the service representative upon check out and as she was very nice on check in didn’t seem to really have compassion of the situation we endured. I honestly think we would’ve told to move but I think because of how booked the resort was they didn’t offer. For how much the expectation was when we arrived based on the resort itself we were very disappointed in the way it was handled.

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Room Arrangement

Room Info	Facilities
Master Suite Room Size: 1052 square feet m² 2 King Bed and Queen Sofa Bed	General Pet-friendly room, Private hot tub, Number of living rooms 0, Fireplace, Number of bedrooms - 1, Vineyard view, Dishwasher, Microwave, Stovetop, Ping - 29.56, Square feet - 1052, Separate dining area, Number of bathrooms - 1, Square meters - 98, Cookware, dishware, and utensils, Private bathroom, Kitchen, Separate sitting area, Oven, Bed count minimum 2, Bed count maximum 2
Residence Room Size: 2669 square feet m² 7 King Beds, Queen Sofa Beds, Double Beds and King Sofa Bed	General Pet-friendly room, Private hot tub, Bed count minimum 7, Fireplace, Vineyard view, Dishwasher, Microwave, Stovetop, Number of bathrooms - 3, Number of living rooms 1, Separate dining area, Cookware, dishware, and utensils, Private bathroom, Kitchen, No rollaway/extra beds, Bed count maximum 7, Square meters - 248, Number of bedrooms - 3, Ping - 75.01, Separate sitting area, Square feet - 2669, Oven
Junior Suite, 1 King Bed with Sofa bed Room Size: 479 square feet m² 2 King Bed and Queen Sofa Bed	General Pet-friendly room, Number of living rooms 0, Square feet - 479, Number of bedrooms - 1, Vineyard view, Sofa bed, Extra bed count 1, Square meters - 44, Number of bathrooms - 1, Private bathroom, Ping - 13.46, Bed count minimum 2, Bed count maximum 2
Junior Suite, 2 Queen Beds Room Size: 473 square feet m² 2 Queen Beds	General Pet-friendly room, Private bathroom, Ping - 13.46, Number of bedrooms - 1, Vineyard view, Square feet - 473, Bed count minimum 2, Square meters - 44, Bed count maximum 2