Balcon del Alferez | Hotel in Xalapa

| 9.0 (137 Reviews) |  1 Bathroom
Xalapa Hotel | Balcon del Alferez

Hotel in Xalapa

Hotel in Xalapa with a restaurant
This smoke-free hotel features a restaurant, dry cleaning, and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Balcon del Alferez offers 8 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Xalapa hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

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Amenities

Air Conditioner
TV
Security/Safety
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Toiletries
Guest Services
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Private bathroom
Bedroom
  • Air conditioning
  • Heating
  • Phone
  • Safe
Breakfast
  • 1 restaurant
  • Coffee/tea maker
Parking
  • Free offsite parking; reservations required
  • No onsite parking available
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only
Entertainment
  • Cable channels
  • Flat-screen TV
General
  • Front-desk safe
  • Spanish
  • Smoke-free property
Guest Services
  • Laundry facilities
  • Daily housekeeping
  • Tour/ticket assistance
  • 24-hour front desk
  • Laundry facilities
  • Dry cleaning service
  • Luggage storage
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi

Policies

Check-in
Check-in start time: 3 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Chun Pun
Sep 16, 2024 09:36:19 AM
Review Score:   6
Summary: I don't think this is a hotel, it is like an airbnb. I arrived at Xalapa around 12 pm from Veracruz, then I was hoping to drop off my luggage at the hotel if my room is not ready. I can only see the sign "Hotel" but do not know where is the entrance. Then there are couple garage doors and at the end I saw a bell which I rang. Someone answered in Spanish (sorry my Spanish is not good), and of course I won't be able to Google Translate to show them what I wanted. They did not let me in. Wait until someone came out from the door then I went inside to see if I can talk to the front desk. There was only a girl (I believe she is the room keeper) and she cannot speak any English. At the end I used my google translate to communicate with her and she told me the check in time is 2pm. No one offered me to keep my luggage so I have to drag my luggage with me (the roads is not flat and lots of steps). So I went back to the hotel at 2pm and rang the bell. They did not let me in and until a guy came out and asked my booking (with Expedia). I said yes so he let me in. So whole check in process was weird. You can only reach them by phone (which no one speaks English). The room itself was clean and big. But it has no fridge. At night time and early morning the traffic noise is loud. Other than that they provide free parking inside the garage. I guess it is good for the local only but not too foreigner friendly.
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Room Arrangement

Room Info Facilities
Suite
Room Size: 431 square feet m2
3 King Bed, Queen Bed and Double Sofa Bed
3 Double Beds and Double Sofa Bed
Suite

General

Number of living rooms 0, Square meters - 40, Minibar, Number of bedrooms - 0, Kitchenette, Microwave, Ping - 12, Bed count maximum 3, Square feet - 431, Bed count minimum 3
Standard Room
Room Size: 226 square feet m2
1 King Bed
Standard Room

General

Square meters - 21, Number of living rooms 0, Square feet - 226, Number of bedrooms - 0, Room and bed type depend on availability check-in, Ping - 6.35, Bed count minimum 1, Bed count maximum 1
Check Hotel Availability
Nightly rates from:
USD61
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